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Home Business Courses Certificate IV in Frontline Management

Certificate IV in Frontline Management

Who is This Course for?

Get your supervisory skills formally recognised with this certificate! The Certificate IV in Frontline Management can lead to a career as a manager or team leader in a wide range of industries.

This course is especially designed for those who are moving into supervisory positions and want to perform well, as well as those who have developed supervisory skills on the job and want formal recognition of these skills.

Quick Course Guide
Qualification Certificate IV Student support Yes: Expert teacher & online support
Study time 1 yr = 8 hrs/week Pre-requisites None
Delivery method Flexible delivery: Online + correspondence Course materials All course materials are provided
Enrolment dates Enrol anytime - start now! Assessment By assignment
Delivered by OTEN - #1 distance education TAFE provider Resources required Internet, email

Career-relevant and Accredited

Because OTEN TAFE vocational courses are developed in consultation with relevant industry and community groups, you can rest assured that your qualification is highly valued by industry employers, education and training providers and the wider community.

This business management certificate has been developed under the Australian Qualifications Framework (AQF), so it's government-accredited as well as a nationally recognised course.

Once you've completed this TAFE certificate course, you can further your studies with the Diploma of Business course or an undergraduate degree course. Your TAFE qualification is likely to receive credit at a number of Australian universities. Contact a SEEK Learning consultant to find out more.

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What You'll Learn with the Certificate IV in Frontline Management

  • Implementing plans and managing projects
  • Team leadership and team effectiveness
  • Analysing and presenting research
  • Continuous improvement
  • Monitoring workplace safety
  • Customer service strategies
  • Effective business relationships and networks

Flexible Study with Distance Learning

Fit your learning around your lifestyle - because the course is delivered online, you have the flexibility of when and where you wish to complete your business training.

Complete the course faster depending on the time you have available! This certificate course of 10 units is typically completed within 2 years, but you can finish earlier by increasing the time you dedicate to your studies.

Study Hours Time to complete
12.5 hrs/wk = 6 months
8 hrs/wk = 1 year
4.5 hrs/wk = 1 year 6 months
3.5 hrs/wk = 2 years

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Course Units

There are 10 units to be completed in this course.

  • Implement operational plans
  • Manage projects
  • Show leadership in the workplace
  • Promote team effectiveness
  • Establish business networks
  • Implement effective workplace relationships
  • Analyse and present research information
  • Implement continuous improvement
  • Implement customer service strategies
  • Monitor a safe workplace
Course modules
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